FAQ - KORE



How do I book an appointment?
All you need to do is call us on 01253 728035, complete the Contact form or Email Us
What is complementary therapy?
Complementary and alternative medicines (CAMs) are treatments that fall outside of mainstream healthcare.

These medicines and treatments range from acupuncture and KORE Therapy, to homeopathy, aromatherapy, meditation and colonic irrigation.
Additional CAMS information
There's no universally agreed definition of CAMs. Although "complementary and alternative" is often used as a single category, it can be useful to make a distinction between the 2 terms.

The US National Centre for Complementary and Integrative Health (NCCIH) uses this distinction:

•     When a non-mainstream practice is used together with conventional medicine, it's considered "complementary".
•     When a non-mainstream practice is used instead of conventional medicine, it's considered "alternative".

There can be overlap between these categories.

For example, aromatherapy may sometimes be used as a complementary treatment, and in other circumstances is used as an alternative treatment. A number of complementary and alternative treatments are typically used with the intention of treating or curing a health condition.

Examples include:

•     KORE Therapy
•     Acupuncture
•     Osteopathy
•     Chiropractic
•     Herbal Medicine
•     Homeopathy

Complementary therapies cover a wide range of different methods, treatments and technique’s used to help with the pain relief, healing and rehabilitation of most medical and surgical conditions. They can be appropriate for a range of muscle, joint and nerve conditions whether resulting from injury, illness or disability.

Our therapists use a range of physical, hands-on techniques. As well as manual treatment they will also advise you on changes to lifestyle and ways you can reduce further muscle and joint problems with exercise programs and methods to cope with chronic conditions.

If they consider it appropriate, they may recommend you are seen by other specialists, for example orthopaedic surgeons, pain specialists or rheumatologists.
Is this type of therapy just a massage?
No it is much more than a massage, although the treatment can include manual therapy (moving your joints), soft tissue mobilisation (such as massage), acupuncture and electrotherapy, plus many more treatment options.
Is this appropriate for back and neck pain problems?
Yes. Back and neck problems are among the most common types of problems seen in our clinic and our clients respond very well to treatment.
What types of problems can be helped?
A wide variety of health conditions that affect many of the body's systems. Most often these conditions relate to problems with bones, nerves, joints and soft tissues. A few day to day examples of these are painful backs, necks and joints, sports injuries, injury resulting from accidents or rehabilitation after surgery or strokes.
What does the treatment involve? / What treatments will you use?
Your therapist will begin with a full assessment and physical examination to establish the cause and nature of your condition. After this, the therapist will look at the results and consider your past medical history to determine, in conjunction with your wishes, what treatment is most fitting for your needs and create a personalised treatment plan.
What should I wear?
You should wear comfortable clothing such as a loose top, tracksuit or shorts and trainers that you feel able to move around in easily. We need to visually assess you in terms of movement and posture, as well as move different areas of your body, so these should be accessible and visible.
How long do sessions last?
The initial assessment is normally 45 minutes, with follow up sessions lasting 45 minutes.
Do you get treatment during your initial appointment?
Yes
Do I need to see my doctor first?
No, however if you use private medical insurance, we do recommend that you contact your private health insurance company as they may require a medical referral to authorise reimbursement of treatment charges.
Will it hurt?
Some treatment can be uncomfortable but at no stage should you be unable to tolerate the level of discomfort. Your therapist will give you clear guidelines on what to expect during and after treatment and what is a normal reaction. If you have any concerns then you should speak to your therapist immediately.
Can I bring someone with me?
You are more than welcome to have someone chaperone you during your treatment. In some cases a chaperone is compulsory, such as for children or someone with special needs.
Is parking available?
Yes, there is parking at Leach Lane Clinic.
How many sessions will I need?
There is no pre-determined number of treatments for a specific conditions, but following your initial assessment, your therapist will discuss and agree a treatment plan with you. They should be able to give you an approximate guide at this point.
Can I stop treatment any time?
Yes, you can stop your treatment at any time. However, we do recommend that you complete the planned treatment course as some effects are temporary and require repeated session to have a long term impact.

If you feel the treatment is not achieving the results you anticipate, discuss this with your therapist as they may be able to offer alternatives treatment to achieve your desired results.
What are your clinic hours?
Mon – Fri 10.00 – 17.00

Weekends and late evenings can be booked on a request.
What is the policy for cancellation and missed appointments ?
A charge for missed appointments and cancellations with less than 24 hours’ notice will be made at the same rate of the booked appointment.
How is KORE different?
KORE is unique in instigating a natural recovery response to many conditions, witnessed through its unique functional muscle testing diagnostic system before and after treatment.
I work during the day do you have out of hours appointments?
Yes, on request.
How do I pay?
We accept all major credit and debit cards, as well as cash. Payment will normally be taken at the end of each session
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